Terms & Conditions

Last updated: March 28th, 2026



These Terms & Conditions (“Terms”) govern your use of the website and services of Maid in Paradise Florida Keys Corp. (“Maid in Paradise,” “we,” “us,” or “our”). By accessing our website, booking services, or engaging with us in any way, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Who We Are


Maid in Paradise Florida Keys Corp.
138 Long Key Rd
Key Largo, FL 33037
Phone: (305) 504-3939

We provide residential, vacation rental, and commercial cleaning services in Key Largo, Islamorada, Tavernier, Marathon, and surrounding areas in the Florida Keys.

2. Scope of These Terms


These Terms apply to:


  • Use of our website and online booking tools

  • Requests for quotes, estimates, and bookings

  • Cleaning services we provide at customer properties

Additional written agreements (e.g., commercial contracts or property management agreements) may supplement or override parts of these Terms where explicitly stated.

3. Use of Our Website


You agree to use our website only for lawful purposes and in a manner that does not:


  • Violate any applicable law or regulation

  • Infringe the rights of others

  • Disrupt or damage the website or its functionality

You may not attempt to:



  • Gain unauthorized access to our systems or data

  • Interfere with security features or other users’ experience

  • Use automated tools to harvest data unlawfully

4. Service Descriptions & Estimates


We make reasonable efforts to describe our services accurately, but:



  • Availability of services may vary by location, property type, and schedule

  • Online descriptions and checklists are general guidelines and may be adapted to your property and agreement

Estimates provided online or by phone are good-faith approximations, based on the information you provide. Final charges may vary depending on:


  • Actual property condition and size

  • Additional services requested or required on-site

  • Time extensions due to access issues, safety concerns, or extraordinary conditions

We will communicate material changes or adjustments whenever feasible.

5. Booking, Rescheduling & Cancellations


5.1 Booking

You may book services via:

  • Our online booking tool (e.g., HouseCall Pro)

  • Phone or email communication with our team

By booking, you agree to:

  • Provide accurate contact, property, and payment information

  • Confirm that you have the authority to request service at the specified address

5.2 Rescheduling & Cancellations

We understand that schedules change. We ask for as much notice as possible if you need to reschedule or cancel.

  • Rescheduling is subject to availability and may be limited on peak days

  • Cancellations or same-day changes may be subject to a fee or minimum charge, particularly if our team has already been dispatched or reserved time for your appointment

Any specific policies or fees will be communicated during booking or via written documentation for commercial clients.

6. Client Responsibilities


To allow us to perform services safely and effectively, you agree to:


  • Provide safe and reasonable access to the property during the scheduled time

  • Secure or clearly handle pets in a way that is safe for both our team and your animals

  • Inform us of any special conditions (e.g., alarm systems, gate codes, parking restrictions)

  • Remove or clearly identify valuable, fragile, or sentimental items

We are not responsible for pre-existing damage or wear-and-tear, nor for items that were unstable or insecure prior to cleaning.


If conditions at the property present safety concerns, unsanitary conditions beyond our accepted scope, or hazards (e.g., mold, pest infestations, bodily fluids), we may suspend or refuse service, and a service or trip fee may apply.

7. Satisfaction Guarantee


We stand behind our work with a satisfaction guarantee, as described more fully on our dedicated Satisfaction Guarantee page.

In summary:


If you believe an agreed-upon area was missed or not cleaned properly, you must notify us within a specified time (typically 24 hours).

We will review your concern and, if appropriate, schedule a re-clean of the affected areas in accordance with our guarantee policy.

The full details of what is covered and how to submit a request are available here:
Read our 100% Satisfaction Guarantee

8. Payment & Billing


Unless otherwise agreed in writing:

  • Payment is due at the time of service or in accordance with the terms displayed in our online booking system or invoices.

  • We may require a valid payment method to secure your booking.

  • For recurring services or commercial contracts, invoicing terms may be set out in a separate written agreement.

You agree to:

  • Provide accurate billing information

  • Ensure that payment methods you provide are authorized and valid

  • Pay all applicable charges, fees, and taxes related to the services provided

If a payment is declined or not received when due, we may:

  • Suspend or cancel future services

  • Assess late fees or collection costs where permitted by law

9. Third-Party Services & Integrations


Our website and booking experience may involve third-party platforms, such as:

  • Online booking and dispatch systems (e.g., HouseCall Pro)

  • Payment processors

  • Communication and messaging tools

Your use of those tools may also be governed by the third party’s own terms and policies. We are not responsible for the content, security, or practices of third-party websites or services, though we use reputable providers for core operations.

10. Intellectual Property


All content on our website—including text, images, logos, and resources—is owned by Maid in Paradise Florida Keys Corp. or used with permission.



You may:

  • View and print content for your personal, non-commercial use (e.g., checklists and resources)

You may not:

  • Reproduce, distribute, or exploit our content for commercial purposes without our written permission

Misrepresent our name, logo, or content as belonging to another company

11. Disclaimers


To the fullest extent permitted by law:

  • Our website, content, and services are provided “as is” and “as available.”

  • We do not guarantee that the website will be uninterrupted, error-free, or free of viruses.

  • We make reasonable efforts to provide high-quality cleaning services, but outcomes can vary based on property conditions and factors outside our control.

Nothing in these Terms is intended to limit any non-waivable rights you may have under applicable law.

12. Limitation of Liability


To the fullest extent permitted by law:


  • Maid in Paradise Florida Keys Corp. will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or services.

  • Our total liability for any claim arising out of or related to our services will not exceed the amount you paid for the specific service at issue.

These limitations apply whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.



Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

13. Indemnification


You agree to indemnify and hold harmless Maid in Paradise Florida Keys Corp., its owners, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of:


  • Your use of our website or services

  • Your breach of these Terms

  • Any misrepresentation or violation of law by you

14. Governing Law & Jurisdiction



These Terms are governed by the laws of the State of Florida, without regard to its conflict of law principles.


Any disputes arising from or related to these Terms or our services will be resolved in the state or federal courts located in or with jurisdiction over Monroe County, Florida, and you consent to the personal jurisdiction of those courts.

15. Changes to These Terms



We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated via website notice or email.


Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

16. Contact Information


If you have questions about these Terms & Conditions, please contact:


Maid in Paradise Florida Keys Corp.
 138 Long Key Road, Key Largo, Florida 33037, United States
 Phone: +13055043939